Prompt: Design an ordering app for a food truck
Usability Test Background
Usability tests included 5 participants per round. This is the recommended number of participants to effectively and efficiently identify themes to convert into actionable steps. Participant criteria include living in Michigan for at least 1 year and visiting the west beaches at least 2 times per year.
Usability Test Prompts
Prompt 1: Login.
Prompt 2: Order a Beach Burger from The Sandy Wich with no cheese.
Prompt 3: Pay with card, tip 20% and place the order.
Prompt 4: Log out.
Insights
P0 – The map should show where the user is in comparison to the food truck.
P0 – The receipt being emailed should be more evident.
P1 – The profile icon should be added to the order confirmation page.
P2 – Revise bottom nav icons to fit the look better.
P2 – Show that a text will be received by user when order is ready.
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Insights
P1 - Users want an exact pickup time, not just "in 15 minutes."
P1 - Users want an emphasized indication that an item has been added to the bag.
P2 - Users want instruction on how to pick up their food without waiting in line.
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